With Previous Roles at Electronic Arts, Avaya and Honeywell, Braidish Joins Cyara to Drive its Growth and HR Strategy Forward in 2022 and Beyond

December 14, 2021 05:00 AM Eastern Standard Time

REDWOOD CITY, Calif.–(BUSINESS WIRE)–Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, today announced the appointment of its new chief people officer (CPO), human resources (HR) industry veteran Jeremy Braidish. to lead Cyara’s human resources strategy, including compensation and benefits, talent acquisition, talent development, business partner activities as well as leading all human resources functions globally. Braidish brings more than 20 years of experience as an HR executive and is known for architecting and deploying solutions that align with the needs of the workforce, business and customers.

Reporting to CEO, Alok Kulkarni, Braidish will also be a key member of Cyara’s Executive Operating Committee, which collaborates to ensure Cyara continues to build and foster an inclusive culture that attracts, retains and develops the best team. The Cyara HR team will report to him directly.

“With the increasing demand for CX testing and assurance, Cyara is at an exciting stage, experiencing 25% YoY growth for the third consecutive year and growing offices in North America, Europe and Australia,” said Jeremy Braidish, CPO of Cyara. “I was drawn to the company’s supportive and ‘be human first’ culture and look forward to helping Cyarans thrive in their careers here.”

Braidish specializes in creating high-performing HR teams that deliver results that impact the bottom line. Before joining Cyara, Braidish served as vice president of human resources at Electronic Arts (EA) for its Worldwide Studios organization, where he spent the last four years overseeing HR for EA’s game developers. Prior to that, he held leadership roles in organizational development and learning, talent acquisition, total rewards and HR business partnerships at leading companies such as Avaya, Honeywell and Dell.

“Jeremy will be a great asset to the Cyara executive team with his HR expertise spanning over two decades. His role as CPO will be critical as we strive to further expand our innovative and diverse team of Cyarans,” said Alok Kulkarni, CEO of Cyara. “As a progressive business leader committed to building growth and productivity, Jeremy is an ideal person to champion this effort.”

Cyara is hiring! To learn more about careers at Cyara, visit: https://cyara.com/careers/

About Cyara

As the world’s leading Automated CX Assurance platform provider, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale. For more information, please visit cyara.com.

About Cyara Automated CX Assurance Platform

The Cyara Automated CX Assurance Platform is used by some of the world’s top brands to automate and accelerate testing of the CX they deliver, measure and optimize the quality of digital and voice channels, and then assure flawless omnichannel customer journeys from beginning to end. CX experts use Cyara’s cloud-based platform to define customer journeys that Cyara’s automated bots engage with by testing the network, applications, and even back-end data systems that power those journeys. Any issues that a customer may experience in how those journeys perform are identified so organizations can resolve them before they impact a customer.