Mike Strahan has over 20 years of experience working in the customer experience industry. He focuses on identifying and implementing advanced software technologies to reduce operating costs, increase employee productivity, improve customer satisfaction, and create new revenue streams.
Wix Answers is a unified customer support solution that puts the agent-customer interactions in one single view. Driven by self-service and intuitive UI, the agent’s time is spent only on what’s needed: delivering spot-on answers and increasing customer satisfaction. All support channels working together to give insight into the most common customer pain points to build a better product and guarantee customer retention.
To learn more about Wix Answers, visit www.wixanswers.com/.